Frequently asked questions

Our beds and headboards are crafted using the finest materials, including premium hardwood frames, high-density foam, and luxury upholstery fabrics such as velvet. We source sustainable and eco-friendly materials wherever possible to ensure both quality and environmental responsibility.

Yes, we offer a range of customization options to suit your preferences. You can choose from various sizes, fabrics, colors, and finishes. We also provide bespoke services for clients who desire a completely unique design.

We recommend measuring your room space to ensure that the bed fits comfortably. Our beds are available in standard sizes such as Double, King, and Super King. If you're unsure, our design consultants are available to help you choose the perfect size based on your room dimensions and style preferences.

Custom orders typically take between 3-6 weeks from the time of order confirmation to delivery, depending on the complexity of the design and availability of materials. We will provide you with an estimated timeline when you place your order.

Yes, we offer white-glove delivery service, which includes in-home delivery, assembly, and installation of your new bed or headboard. Our professional delivery team will ensure that your furniture is set up to your satisfaction.

Absolutely! We strongly recommend ordering fabric swatches before finalizing your purchase. Please note that the colors displayed on your screen may vary slightly from the actual fabric due to differences in color resolution across devices. Ordering swatches ensures that you are fully satisfied with the color and texture of your chosen fabric.

We stand behind the quality of our products and offer a 30-day return policy on standard items. Custom orders are non-refundable, but we will work with you to resolve any issues. Please review our full return policy on our website for more details.

Yes, all our beds and headboards come with a limited warranty covering defects in materials and craftsmanship. The warranty period varies depending on the product. Please refer to the product details for specific warranty information.

To maintain the appearance and longevity of your upholstered furniture, we recommend regular vacuuming with a soft brush attachment to remove dust and debris. For spills or stains, blot the area immediately with a clean, dry cloth. For deeper cleaning, professional upholstery cleaning is advised.

We understand that purchasing luxury furniture is an investment. We offer flexible financing options to help make your purchase more manageable. Please contact our customer service team for more information on available plans.

You can place an order directly through our website or by contacting our customer service team. For custom orders, we recommend speaking with one of our design consultants to ensure that every detail meets your expectations.

If you encounter any issues with your order, please contact our customer service team immediately. We are committed to ensuring your complete satisfaction and will work diligently to resolve any concerns.

Due to variations in screen displays, the colors of fabrics and finishes may appear differently on your device compared to the actual product. Ordering fabric swatches is crucial to ensuring that the color, texture, and quality meet your expectations before finalizing your purchase. This small step helps prevent any discrepancies and ensures that you are completely satisfied with your selection.